FAQs
Frequently Asked Questions (FAQ)
Ordering
Q: How do I place an order?
A: Simply browse our collection, select your favorite items, choose your size and quantity, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.
Q: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 1 hour of placement. Please contact us immediately at Contact Us if you need assistance.
Shipping
Q: How long will my order take to arrive?
A: Standard shipping typically takes 7–15 business days. Expedited options may be available during checkout for faster delivery.
Q: Do you offer international shipping?
A: Currently, we ship within the United States. Some items may be fulfilled from international warehouses; please refer to the product page for more details.
Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with tracking information. Tracking may take up to 48 hours to update.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of receipt for items in original, unworn condition with tags attached. Please contact us first at Contact Us to initiate a return.
Q: Can I exchange an item?
A: Yes! To exchange, return the original item following our return policy, and place a new order for the item you want.
Product Information
Q: How do I know what size to order?
A: Please refer to our detailed size guide available on each product page to ensure the best fit.
Q: Are your products true to color?
A: We strive to display products as accurately as possible, but colors may vary slightly due to monitor settings and lighting.
Payments
Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, and PayPal through our secure checkout.
Q: Is my payment information secure?
A: Yes, all payment transactions are processed securely with encryption to protect your information.
Account & Privacy
Q: Do I need an account to shop?
A: No, you can checkout as a guest. Creating an account offers benefits like faster checkout and order tracking.
Q: How do you protect my privacy?
A: Your privacy is important to us. Please see our Privacy Policy for details on how we collect, use, and protect your data.
Contact
Q: How can I contact customer support?
A: You can reach us anytime at Contact Us. We’re happy to help with any questions or concerns!
If you have other questions, please don’t hesitate to get in touch!